Lids of the SS304 1.8 Liters Hydra Bolt bottles got damaged. I contacted retailers in my city New Delhi and they all turned me down saying spare Lids are not available. Lost hope.
Then an idea struck and I searched BOROSIL on line website. I called them on their phone number and was pleasantly surprised at the very polite and positive response from the person on other side of the line.
I was guided through the online purchase for spare lids on Borosil's online platform and all the 3 BOTTLES ARE NOW AS GOOD AS NEW.
AN EXCELLENT COMPANY, SELLING EXCELLENT PRODUCT & A VERY SUPERB CUSTOMER SERVICE EXPERIENCE.
THANK YOU BOROSIL.
Original and Excellent quality