The dinner set arrived with broken bowls inside. I raised a complaint providing all the photos rmtoo. Yet no action has been taken. You have the worst customer service I am very disappointed and my money went to waste. I'll never our hase from borosil website and would suggest the same to my friends and family.
Excellent product for making green tea. The only problem is it’s glass handle which gets hot and difficult to lift.
Mug was broken
Hi Kalpana
We are very sorry to hear about the problem you experienced with our product.
As this is already mentioned on our website we have a 7 days return / replacement policy.
As you have crossed the return window we are unable to take this request.
We apologize for the inconvenience.
Thanks